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Terms and Conditions for GoodbyeSpy

Effective Date: October 1, 2025

1. Acceptance of Terms

By accessing or using GoodbyeSpy ('we,' 'our,' 'us,' or the 'Service') at https://goodbyespy.com, you agree to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

GoodbyeSpy provides a data removal service. You provide personal information (such as name, email, phone number, and address), and we submit removal requests to supported data brokers on your behalf. The Service also includes a dashboard where you can view and track the status of your removal requests.

We make reasonable efforts to identify and contact supported data brokers and to submit removal requests based on the information you provide. If a data broker does not respond within 30 days, we will automatically resubmit the request to that specific broker twice, for a total of up to three (3) requests per broker. The specific brokers we support and the way we submit and track requests may change over time as we update and improve the Service.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement and that you will use the Service in compliance with these Terms and all applicable laws and regulations.

4. Payment and Refunds

Unless we explain otherwise at the time of purchase, access to the Service is provided in exchange for a one-time fee, payable at checkout. Prices, currencies, and any applicable taxes or fees will be shown to you before you complete your payment.

We offer a full refund if requested within thirty (30) days of purchase. To request a refund, please contact us at support@goodbyespy.com from the email address associated with your account and include relevant details (such as your name and payment reference). Refunds will be issued to the original payment method, subject to any processing times or requirements imposed by your payment provider.

5. Lifetime Plan

From time to time, we may offer a lifetime plan or similar one-time purchase that provides ongoing access to certain features of the Service (the 'Lifetime Plan'). Unless we expressly state access to certain features of the Service (the 'Lifetime Plan'). Unless we expressly state otherwise, 'lifetime' refers to the period during which GoodbyeSpy continues to operate the

The Lifetime Plan gives the customer continued access to the specified features for as long as we continue to offer and operate the relevant Service. The scope of the Service may evolve over time, and we reserve the right to add, modify, or remove features, data brokers, integrations, or other components of the Service in our discretion. Such changes do not entitle you to any refund or other compensation, provided the Service continues to be made available in a reasonable form.

The Lifetime Plan is personal to each customer and linked to their GoodbyeSpy account and email address. It may not be sold, transferred, or assigned to any other person or account without our prior written consent.

If GoodbyeSpy, the relevant Service, or a material part of our business is discontinued, suspended, or otherwise ceases operation, your access to the Lifetime Plan and Service may end. In such circumstances, you acknowledge and agree that we will have no obligation to provide refunds, credits, or any form of ongoing service or compensation in respect of the Lifetime Plan, to the fullest extent permitted by applicable law.

The Lifetime Plan is subject to these Terms, including the limitation of liability, no guarantees, governing law, and changes to terms provisions set out below.

6. User Data

To provide the Service, we collect and use personal information you provide, including but not limited to your name, email address, payment details, and any other information you choose to submit for removal requests. We also collect non-personal data, such as cookies and usage data, to help us operate, secure, and improve the Service.

You acknowledge that we must share certain information you provide with data brokers and other relevant third parties solely for the purpose of processing your removal requests. We do not sell or rent your personal data to third parties. For more details about how we collect, use, and protect your information, please review our Privacy Policy.

7. Intellectual Property

All intellectual property rights in and to the Service, including software, text, images, branding, logos, and other content, are and will remain the property of GoodbyeSpy or our licensors. You do not acquire any ownership rights in the Service or its content by using it.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use in accordance with these Terms. You agree not to copy, modify, distribute, sell, lease, or create derivative works based on the Service, and not to reverse engineer or attempt to extract the source code of the Service, except where such restrictions are prohibited by law.

8. User Responsibilities

You agree to provide accurate, current, and complete information when using the Service, including when creating an account and submitting data for removal requests. You are solely responsible for any information you submit and for ensuring that you have the right to request removal of that information.

You agree that you will not use the Service to:

9. Limitation of Liability

To the maximum extent permitted by law, GoodbyeSpy shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising from or related to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.

To the extent permitted by law, our total liability for any claims arising out of or relating to these Terms or the Service will be limited to the amount you paid for the Service in the twelve (12) months before the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities, so some of the above limitations may not apply to you.

10. No Guarantees

We will use reasonable efforts to submit and track your removal requests, but we do not control how data brokers or other third parties respond to those requests. We do not guarantee that any particular broker will remove or modify your data, that removal will occur within a specific timeframe, or that your data will never be collected again in the future.

The Service is provided on an 'as is' and 'as available' basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Governing Law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the United Kingdom.

You and GoodbyeSpy agree that the courts of the United Kingdom will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or your use of the Service, subject to any mandatory protections you have under applicable consumer protection laws.

12. Changes to Terms

We may update these Terms from time to time, for example to reflect changes to the Service, legal requirements, or our business practices. If we make material changes, we will notify you by email or by posting a notice on our website.

The updated Terms will take effect on the date specified in the notice. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Service.

13. Contact Information

If you have any questions about these Terms or the Service, please contact us at support@goodbyespy.com.